Balloon delivery questions, answered
Still not sure? Call or text 786-372-0747 — a real person from our South Florida studio answers.
Do you offer same-day balloon delivery in Miami?+
Yes. Free delivery in Miami-Dade and Broward with same-day service when you order with 3 hours' notice (by 5pm). Palm Beach County has a $25 fee and next-day is recommended. If a same-day slot isn't available we'll call you right away.
Which areas do you deliver to?+
We deliver across South Florida: Miami, Miami Beach, Brickell, Downtown Miami, Coral Gables, Coconut Grove; Hollywood, Hallandale Beach, Fort Lauderdale, Dania Beach, Davie, Pembroke Pines; Boca Raton, Delray Beach, Boynton Beach, Lake Worth Beach, Palm Beach, West Palm Beach and surrounding cities. Delivery fees run 0 to 25 dollars depending on the zone.
Can I choose a delivery time?+
You choose a window at checkout: Morning · 9am – 12pm, Afternoon · 12pm – 4pm, Evening · 4pm – 8pm. A timed one-hour window is available for an extra fee when the moment has to be exact.
Can you deliver to a hotel room or office?+
Yes — hotel room surprises are one of our most requested services. We coordinate with the front desk and can set the room up before the guest arrives. Just add the room number and any access notes at checkout.
Can you match my colors or theme?+
Almost always. Pick a palette on the product page or use the custom builder. For an exact brand or wedding palette, text us a photo and we'll confirm the match before we build.
How long do the balloons last?+
Helium latex balloons typically float 12–24 hours; treated latex and foil balloons last several days. Air-filled garlands, arches and walls hold their shape for a week or more indoors.
Do you do large installations and events?+
Yes — arches, walls, ceiling installs, stage builds and brand activations, with setup and takedown included. Request a quote and we'll design around your venue.
How do I pay?+
Place your order online and we'll text a secure payment link, or call 786-372-0747 to pay by card. Corporate invoicing is available for events.
Can you keep it a surprise?+
Absolutely. Tell us at checkout and we'll text you rather than calling the recipient — and we can send a photo the moment it's delivered.
What if I need to change or cancel my order?+
Call or text 786-372-0747 as early as you can. Because every design is hand-built to order, changes are easiest more than 24 hours before delivery.
